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Terms & Condition

General Information: 1. Welcome to lalaji24x7.com an online market place. This agreement (“Agreement”) is the legal agreement between you and “LALAJI24X7 E-COMMERCE PRIVATE LIMITED” (sole owner of its brands “Lalaji24x7”, “lalaji24x7” and “lalaji24x7.com”). These terms and conditions are intended to help keep lalaji24x7.com, a safe and better place to trade.


3.9 If any person Sign up, login, Subscribe or place an order on our website or our apps that means you have no problems for getting any kind of Transactional As well As promotional Messages or Emails from our side.

3.10 All Users Agree to receive All kind of transactional as well as promotional Messages while they are signup, Login, Subscribe to our website or our Apps.


Cancellations


4.1 A list of non-complying users and fraudulent transactions is maintained by the Company. It is well within our rights to deny access to any such user at any time or cancel orders that they may place.

4.2 It is important to note that while the Company takes full precautionary measures to ensure the accuracy of product specifications, the details of a product may be inaccurate owing to technical glitches, typographical errors or false product information provided by the third-party seller. In such cases, the user shall be notified as soon as it is brought to Company’s notice. Also, the company has the right to cancel orders in such cases and grant credit/coupon for the value of the returned product which can be availed against the next invoice for the transaction.

4.3 Company may cancel orders in the following cases: (a) suspected fraudulent transactions, or (b) if it is suspected that the transaction is made by the customer are not conforming or violating the Terms of Use/User Agreement, (c) in case of product(s) being unavailable, or (d) for reasons outside Company’s control like logistical difficulties. For such cancellations, refund of the payments made by you, if any, will be made within 72 hours.

4.4 An order is subject to cancellation before it entering the “Enroute” stage. Refunds will be made for permitted cancellations within 48-72 hours.

4.5  Merchant/Bulk ordering :- The Marketplace is intended to be a platform for end-consumers desirous of purchasing product(s) for domestic self-consumption. If you are a retailer, institution, wholesaler or any other business user, you are not eligible to use the Marketplace to purchase products from third-party sellers, who have been granted access to the Marketplace to display and offer their products for sale through the Marketplace.

The Company, in its sole discretion and without liability, reserves the right to terminate or refuse your registration, or refuse to permit use/access to the Marketplace, if: (i) it is discovered or brought to notice that you do not conform to the eligibility criteria, or (ii) the Company has reason to believe (including through evaluating usage patterns) that the eligibility criteria is not met/is violated by a user, or (iii) may breach the terms of this User Agreement.

In order to determine compliance with eligibility criteria, the Company inter alia uses an algorithm and/or pre-determined criteria based technology and accordingly, from time to time, your usage may be restricted or blocked on account of overlap with such algorithms/pre-determined criteria. In such cases, if you are a genuine domestic user of the Platform, please contact us for assistance.



Lalaji Cashback

These terms and conditions relating to eligibility for Cashback shall be in addition to and not in substitution of or derogation to the terms and conditions governing the use/access of Marketplace.

1. Cashback shall mean the grant of credit for the amount of eligible cashback, shall be added to the users ‘Promotional/Cashback’ section of his/her ‘Lalaji Wallet’ account, and shall in no event imply that the cashback shall be credited to a user’s bank account or card account or refunded in cash at any time.

2. Cashback offers cannot be clubbed with any other offers and cannot be assigned/ transferred to any other person.

3.The Company reserves the right to, without liability or prejudice to any of its other rights, at any time, without previous notice and from time to time, withdraw/suspend / amend/cancel the Cashback offers, and the terms applicable thereto.

4.Cashback will reflect in a user’s Lalaji Wallet account within 48-72 hours of the conclusion of an eligible successful transaction Cashback credit available is usable only on the Application and no other platform, website, store or otherwise. Promotional cashback credited can be subjected to expire at the discretion of LALAJI.

5. Users shall not hold the Company or its group entities, or affiliates, their respective directors, officers, employees, agents, responsible for or liable for, any actions, claims, demands, losses, damages, costs, charges and expenses which a user claims to have suffered, sustained or incurred, or claims to suffer, sustain or incur, by way of and/or on account of any purchase made through the Application, whether with or without Cashback.

6. The Company does not in any manner endorse or support or promote, in any specific manner, the purchase of products or undertaking of transactions inter alia which are subject to Cashbacks.