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FAQS

Below are frequently asked questions, you may find the answer for yourself

We believe in assisting you in a more efficient way. You might get some questions while using our platform, we have provided the solutions of some basic queries to make your experience better. For further doubts, you can always reach out to us at EMAIL ID or make a call on CONTACT NUMBER.

1. What is Lalaji24x7?

2. Can I save items in my shopping cart? ( The items are saved by default, in both website and the application. )

Lalaji24×7 is an online retail supermarket which caters to customers in Delhi, Noida and Gurgaon. Customers can select from the thousands of products available on the portal. They can order from the convenience of their homes at guaranteed lowest prices and get the order delivered at a preferred time.
Yes, the items you add to your shopping cart will remain in it till you check out and finalize an order or manually delete that item from the cart.
You can quickly register via OTP received on your mobile phone. There is no need to remember long passwords, just one-click will do the work.
No, there are not any charges for registration. You can have full access of our platform without giving a single penny.
No, this is not allowed. You can only link one account with a contact number or email ID.
Definitely. But for now, the services are only for the residents of Delhi NCR. So you can place your order for Delhi, Gurgaon and Noida addresses only.
You can pay for your order on Lalaji24x7 using the following modes of payment: A. Cash on Delivery B. Credit and Debit cards C. Lalaji Cash D. Cash on delivery E. Wallets and Netbanking
Yes, it is absolutely safe to use your card on Lalaji24x7. According to a recent directive from RBI, it is mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. This makes online payments more secure.
Cash on delivery means that you can pay for your order at the time you receive it at your doorstep.
If we are not able to delivery all the products in your order and you have already paid for them online, the balance amount will be refunded to your Lalaji24x7 account in 24-48 hours as Lalaji cash and you can use it at any time against your future orders.
Once you’re done selecting your products, click on checkout and you will be prompted to select delivery slot. You order will be delivered to you on the day and slot selected by you.
There is no minimum order value. You can make an order of any amount. For orders below Rs. 500, we charge a nominal Rs. 30 delivery charge, and for orders above Rs. 500 we offer free delivery.
It's really simple. You can add the new address at the time of checkout or you can add a new address in your profile.
For orders amounting less than Rs. 500, we charge a nominal Rs. 30 delivery charge, and for orders above Rs. 500, delivery is totally free of cost.
We are currently serving in Delhi, Gurgaon, Noida and for the exact location or area, you have to find you pincode while mentioning your address.
Yes, you will receive notification regarding the same via text message.
Yes we do offer same day delivery.
We have a number of slots with different types of delivery types. You can check them as you land on the checkout page.
The ‘Same Day Delivery’ is applicable to entire range of products.
We are striving really hard to make sure that you get your order on time but if that doesn't happen due to some issue,we will inform you regarding the same.
Yes, you can change your order delivery slot after placing the order.
Under ‘My order’ section, you can see the items which you ordered and after delivery you will be able to see full invoice.
Under ‘My Order’ tab, you can choose the order and cancel it.
We are working really hard to make sure that you don’t face any trouble while shopping with us, still if some issue arises, you can call us on +91- 8010800500 or just fill the form available at our website
Well that is a very rare situation, still if it happens, you will be notified regarding the same. We will initiate refund in 24-48 hours.
No. There is currently no provision of ordering an item which is out of stock.
You can check the status of your order under the tab of ‘My Order’.
No. There is no order cancellation fee.
Your suggestions help us provide you a better shopping experience. We would love to hear a feedback from you! You can give us a feedback by either calling on +91 8010800500 or dropping us a mail at info@lalaji24x7.com.
You can always drop us a mail at info@lalaji24x7.com or directly call us at 8010800500.
We are always ready to hear from you. You can reach us anytime between 9am to 8pm.
Once you are done selecting your products you can enter the coupon code at ‘Your cart’ page.
You will get your cashback in 24-48 hours after the successful delivery of the order.
We have loads of offers for you. You can find the currently running offers under the ‘Offer section’.
Incase of cancellation or return, you will receive your money in the form of Lalaji cash within 24 to 48 hours.
No. There is no extra fees on return.
We are here to make sure that your shopping experience is really upto the mark with us.It will take us approximately 24-48 hours to initiate a return/refund process.
Lalaji cash is basically the points you will get on every purchase. You can redeem these points for future shopping. One Lalaji cash point amounts to Re. 1 and you can’t use Lalaji cash on other websites or apps.
No. You need not worry about the expiration of Lalaji cash, as there isn’t any.

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